“When I came on the job, we’d do maybe two or three Section 12s a year,” he said, referring to mental health interventions. “Now, we do one a week. We are the last line of defense for some families, for people who are suicidal.”
Officers need to know how to negotiate with distraught people and mediate between family members.
“We could get more training on that, but you really learn by doing it on the job,” he said. “No two situations are alike. It’s a lot tougher than arresting someone in a bar fight.”